Frequently Asked Questions

 

What is your shipping policy?

We ship out product ever Monday and Thursday. Please allow 5-7 business days for your order to get to you.

Where can I buy Penguin City Beer?

We are in over 200 locations in the Mahoning Valley, so we know there will be a place near you. We are also at Whistle and Keg in Cleveland! Here is a link to all of our locations. If you know of a place that needs Penguin City, use our contact form to tell us.

I have a question about my order.

Email orders@penguincity.beer and we will get back to you as soon as we can!

Will Penguin City Beer donate a basket to our fundraiser?

We try our best to give back to our community as much as possible, but we are still a new business so sometimes it can be hard. Please use our contact form to reach out to use and we will get back to you about what we will be able to do.

Do you guys really love Youngstown that much?

Do you really have to ask that question? Of course we do! Almost everyone that works for us has a connection to Youngstown and their own specific reason as to why they love our city.

Any other questions?

Please use our contact form to ask us any questions you may have. We will try our best to get back to you with an answer.